Refund & Cancellation

Refund & Cancellations

We will issue a product exchange for any type of product that is deemed to be damage, unfit for use, or if you have been delivered the wrong product, returns shall only be accepted if the product is returned to us in its original packaging. The product has to be returned within 15 days of the delivery date. Missing out on items, wrong order or excess charges must be reported within 24 to 48 hours of delivery. We only offer exchanges; we do not offer any refunds or any type of credits.

Only products bought exclusively from the SHAA CALICUT site can be returned back to us. We will certainly not accept returns of products bought from any other third-party websites or physical stores. Please do fill out the return form attached to this page for us to process your return filings. Or, please do contact us via WhatsApp via +91 98474 78827. 

At the same time, you can email us at shabnahazeeb@gmail.com . Please allow one to two weeks for your return to be processed, it will need to be vetted by our customer service team. You will receive a call or an email once your return is processed.

 

All cancellations should be communicated to us within 12 hours after the time of ordering, please do contact us either via Whatsapp, Call via shabnahazeeb@gmail.com or fill out the form below.

 

E-mail address with which you have brought the product from us.
Select your reason for requesting a return/exchange from us.
For customers returning orders.
For customers cancelling orders.

Shipping Policy

All the products shall reach the respective domestic buyers within 3- 10 working days from the date of order.

For our international customers, expect delivery within 10-20days from the date of order. Estimated delivery dates for international orders are subject to change, though we strive to get our products into your hand at the earliest.

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